Custom Signup Forms
NewMulti-storefront, four plans and a Free planMulti-storefront and a Free plan

Your signup form and your approval, on every storefront.

Replace the default BigCommerce account form with one you design, review every applicant before they can buy, and place them in the right customer group. Run a different form on each storefront when you grow.

Replace the default BigCommerce account form with one you design, and review every applicant before they can buy.

Free plan, no card7-day trial on paid plansNo setup fee
Free plan, no card · 7-day trial on paid plans · No setup fee
Custom Signup Forms dashboard with total signups, pending review, approved and rejected counts, and quick actions for the form builder, requests, email templates and form preview

Used by BigCommerce stores like

  • Samsung Interior Film UK
  • Teckwrap UAE
Codinative is a Certified BigCommerce PartnerCodinative is a Certified BigCommerce Partner
Rated 5 out of 5
5.0
2 reviews · BigCommerce Marketplace2 Marketplace reviews
What you get

Everything between "Create account" and a customer in the right group.

Form builder

Design the form you need, not the one BigCommerce ships.Design the form you need.

Add each field with a click, reorder them and pair them into two columns, add headings and help text, and style it to match your store. Preview on desktop and mobile before it goes live.

Add each field with a click, set conditional logic, and preview on desktop and mobile.

File uploadsPaid plans

Applicants attach a trade licence, a tax certificate or any document you ask for - something BigCommerce's own signup form can't do.

  • Text, email, phone, number, dropdown, single and multiple choice, date, website, country and state
  • Conditional logic: show fields based on an answer
  • An "Other" option with its own text box
Form builder with the field types to add on the left - account fields, text, email, phone, number, long text, dropdown, choices, country, state, date, file upload and website - and a live desktop preview of the Apply for a trade account form
Approvals

Nobody gets an account until you say so.

Every signup lands in a review queue with the full submission and any uploads. Approve to create the BigCommerce customer, reject, or ask for a resubmission.

Approve to create the BigCommerce customer in the right group, reject, or ask for a resubmission.

  • Choose the customer group on approval, or set it automatically from an answer
  • Cooldowns and duplicate protection stop repeat applications
  • A badge in the app shows what is waiting
  • Your team gets an email for every new request
Signup request review dialog showing the applicant's submitted fields with Approve, Reject and Request Resubmission buttons
Emails

Branded emails for every step, sent from your own address.Branded emails, from your own address.

Confirmation, approval, rejection and resubmission emails with your logo and colours, in a visual editor or your own HTML. Send yourself a test first.

A different approval email per customer group or per answer, and an on/off switch for each.

  • A different approval email per customer group
  • A different email per form answer
  • Switch any email on or off
  • Sent through your own SMTP
Email templates screen listing the signup confirmation, resubmission, approval, rejection and resubmission request emails, with a preview of the confirmation email
Multi-storefrontNew in 2.0New

One app for every storefront you run.One app for every storefront.

Serve a different signup form on each storefront, with its own emails and approval rules, and see which storefront every request came from.

A different form, emails and rules per storefront, plus an embed snippet for headless sites.

  • A different form, email set, cooldown and group rules per storefront
  • Everything you do not override follows your defaults
  • Embed snippet for headless storefronts such as Catalyst, Next.js, Nuxt, React, Angular or any other web framework
  • Filter the request queue by storefront
  • API integration for headless storefronts that can't add a script Coming soon
Explore multi-storefront
Storefronts list showing the signup form each storefront serves, including a headless Catalyst storefront
How it works

Live in three steps.

No theme edits and no developer on a standard storefront. The default BigCommerce form comes back the moment you switch yours off.

Step 1

Install from the marketplace

Start on the Free plan or pick a paid plan with a 7-day trial. No card needed for Free.

Step 2

Build and switch on your form

Design it in the builder and activate it. The app adds it to your create-account page for you. Headless storefront (Pro and Enterprise)? Paste one script tag where the form should appear.

Step 3

Review and approve

Approve to create the customer in BigCommerce and place them in a group. On paid plans, add your SMTP to email applicants.

Made for

Whenever "just sign up" isn't enough.

B2B and wholesale

Collect a trade licence and company details, vet the reseller, and approve them straight into your wholesale price group.

Members-only stores

Gate registration behind your approval so only people you have vetted can create an account and shop.

Several brands, one store

A retail storefront with a short form, a wholesale portal that asks for a tax ID, and a headless site - each with its own rules.

Reviews

What merchants say.

Reviews from the BigCommerce App Marketplace, quoted word for word.

From the BigCommerce App Marketplace, word for word.

5.0
Rated 5 out of 5
Average of 2 reviews on the BigCommerce App MarketplaceAverage of 2 Marketplace reviews
Rated 5 out of 5

Finally, a signup form that fits an approval workflow

“We use it to review account applications before customers get access. Custom fields, file uploads, one-click approve or reject from the admin dashboard, and branded automated emails for every outcome. Built the whole thing in the visual builder with no code, and it reverts to the default signup in one click. Highly recommended.”
App Marketplace review Sep 30, 2026
Rated 5 out of 5

Essential for B2B signup approval

“Our trade signup now asks about business type, services offered, brands used, monthly roll usage and interest in our Approved Installer Programme, all built in the visual builder. Approvals, rejections and correction requests are handled from one dashboard with automatic emails for each outcome, and the cooldown keeps rejected applicants from applying again.”
App Marketplace review Sep 30, 2026
Pricing

Start free. Upgrade when you grow.

USD per month, before tax. Paid plans start with a 7-day free trial. No setup fee, no per-signup charges.

USD per month, before tax. No setup fee.

Free
$0forever

One form, 100 signups a month, approve by hand.

Install free
Standard
$99/ month

Unlimited forms and signups, customer emails, customer groups and conditional logic.

Start 7-day trial
Enterprise
Custom

4 or more storefronts, onboarding call and an SLA.

Contact us
Free$0

One form, 100 signups a month, approve by hand.

Install free
Standard$99 / mo

Unlimited forms and signups, emails, customer groups, conditional logic.

Start 7-day trial
Pro$199 / mo

Up to 3 storefronts, plus headless embed.

Start 7-day trial
EnterpriseCustom

4 or more storefronts, onboarding and an SLA.

Contact us
FAQ

Questions, answered.

Anything else? Email info@codinative.com - we reply within one business day.

Yes. The Free plan has no time limit and needs no card: build one form, collect up to 100 signups a month and approve them by hand. Paid plans add customer emails, customer groups, conditional logic, file uploads and more storefronts.

The app adds a small script to your storefront through BigCommerce's Script Manager, so there are no theme edits. On the create-account page, that script swaps BigCommerce's default form for the one you built. By default every submission then waits in the app as a request, and only the applicants you approve become BigCommerce customers - so only people you authorize can sign in and buy.

Yes. With multi-storefront, each storefront can serve its own form, with its own emails and approval rules, and anything you don't override follows your defaults. Multi-storefront is part of the Pro plan (up to 3 storefronts) and Enterprise (4 or more).

Only if you want them to. By default every submission becomes a request you review. When you approve it, the app creates the customer in BigCommerce and assigns your chosen customer group. You can also reject or ask for more information.

No. The app assigns a customer group only once - at the moment it creates the approved customer - and only if you pick a group on approval (it's optional). It never runs an ongoing sync or re-assigns groups afterwards, so it won't fight a connector that pushes group membership. If you want your ERP to be the single source of truth for groups, just leave the group unset on approval and let the connector handle it.

Upgrades apply and are charged immediately; downgrades take effect at the end of your billing period. Your default storefront always keeps serving. Extra storefronts beyond the new limit are switched off, and on Free one saved form stays usable while the rest are locked - never deleted - until you upgrade again.

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Own your signup flow today.

Install free, build your form and approve your first customer in minutes.

Install free and approve your first customer in minutes.